Return & Exchange Center
Request a return or exchange within 30 days from delivery. Submit the form and our team will reply within 24–48 hours with the next steps.
Step 1
Have your order number + email ready.
Step 2
Tell us the reason and the solution you prefer.
Step 3
We'll email instructions and the next steps.
Submit a Return / Exchange Request
Full policy: Return & Exchange Policy • Questions: support@casualflowshop.com
FAQs
When will I get a response?
Within 24–48 hours (business days).
Can I return after 30 days?
Requests must be within 30 days from delivery. Exceptions may apply only for defective items.
Do you offer exchanges?
Yes — exchanges are our preferred resolution. Choose Exchange on the form and we'll guide you through the process.