Return & Exchange Center
Request a return or exchange within 30 days from delivery. Submit the form and our team will reply within 24–48 hours with the next steps.
Step 1
Have your order number + email ready.
Step 2
Tell us the reason and the solution you prefer.
Step 3
We’ll email instructions and the next steps.
Submit a Return / Exchange Request
Full policy: Return & Refund Policy • Questions: support@casualflowshop.com
FAQs
When will I get a response?
Within 24–48 hours (business days).
Can I return after 30 days?
Requests must be within 30 days from delivery. Exceptions may apply only for defective items.
Do you offer exchanges?
Yes—choose Exchange on the form and we’ll guide you.