Ours Shipping Policy
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๐ฆ Shipping Information
At Casual Flow Shop, we are committed to delivering your orders quickly and safely. Below are our updated shipping details according to destination:
๐บ๐ธ United States
- Shipping Fee: Free on all orders.
- Delivery Time: 7โ10 business days.
- Processing Time: 1โ2 business days.
๐จ๐ฆ Canada
- Shipping Fee: Free on all orders.
- Delivery Time: 7โ10 business days.
- Processing Time: 1โ2 business days.
๐ฉ๐ช Germany
- Shipping Fee: Free on all orders.
- Delivery Time: 9โ12 business days.
- Processing Time: 1โ2 business days.
๐ช๐ธ Spain
- Shipping Fee: Free on all orders.
- Delivery Time: 9โ14 business days.
- Processing Time: 1โ2 business days.
๐ฌ๐ง United Kingdom
- Shipping Fee: Free on all orders.
- Delivery Time: 10โ14 business days.
- Processing Time: 1โ2 business days.
๐ฎ๐ณ India
- Shipping Fee: Free on all orders.
- Delivery Time: 10โ16 business days.
- Processing Time: 1โ2 business days.
๐ Returns & Exchanges
If you need to return or exchange a product, please follow these steps:
- Visit our website and click on โSupport & Information.โ
- Select โReturn Center.โ
- Follow the instructions through our partner AfterShip Return to process your return.
Note: Please review our Return Policy for eligible products and deadlines.
๐ Satisfaction Guarantee
At Casual Flow Shop, we proudly stand by the quality of our products:
- 30-Day Guarantee: Return your purchase within 30 days if youโre not satisfied.
- Defective or Incorrect Items: We will replace them at no extra cost.
- Contact Us: support@casualflowshop.com
Please note: The guarantee does not cover items damaged due to misuse, normal wear and tear, or improper handling.
โ Frequently Asked Questions (FAQs)
How long does shipping take?
- USA: 7โ10 business days
- Canada: 7โ10 business days
- Germany: 9โ12 business days
- Spain: 9โ14 business days
- United Kingdom: 10โ14 business days
- India: 10โ16 business days
How do I track my order?
You will receive a tracking number via email once your order ships.
Can I change my shipping address after placing an order?
Yes, but only if your order has not yet shipped. Contact us at support@casualflowshop.com.
What if my package is lost or damaged?
Contact us immediately at support@casualflowshop.com, and we will assist you in resolving the issue.
๐ฌ Contact Us
Support Email: support@casualflowshop.com
๐ Thank you for shopping at Casual Flow Shop!