Ours Shipping Policy

Ÿ“ Shipping infomation Ÿšš

Ÿš Free Shipping in the USA & Canada

œ Orders over $16.98 †’ FREE Shipping within the USA & Canada.
œ Processing time: 3-5 business days.
œ Estimated delivery: 5-8 business days.

Ÿ’ Flat Fee Shipping for Some Products

Some products have a flat shipping fee of $15.26, which will be shown at checkout.

œ Processing time: 3-5 business days.
œ Estimated delivery: 5-12 business days.

Ÿ“ Order Tracking

Ÿ“ A tracking number will be emailed to you once your order has been processed.

ŸŒ Shipping Zones

Ÿ“Œ We currently only ship to the USA and Canada.

Ÿ“Œ International shipping is not available at this time.

Ÿ„ Returns & Exchanges

If you need to return or exchange a product, follow these steps:

1 Visit our website and click on "Support & Information".
2 Select "Return Center".
3 Follow the instructions through our partner AfterShip Returnto process your return.

Ÿ“Œ Note: Check our return policy for eligible products and deadlines.

Ÿ’ Satisfaction Guarantee

At Casual Flow Shop, we stand by the quality of our products.

œ 30-Day Guarantee “ If you're not satisfied with your purchase, you can return it within 30 days of receiving it.
œ Defective or Incorrect Items? We will replace them at no extra cost.
œ Contact us at support@casualflowshop.com if you have any concerns about your order.

Ÿ“Œ Please note: The guarantee does not cover items damaged due to misuse, wear and tear, or improper handling.

Ÿ Frequently Asked Questions (FAQs)

Ÿ“ How long does shipping take?

  • 5-8 business days for most products.
  • Some products may take up to 12 business days.

Ÿ“ How do I track my order?

  • You will receive a tracking number via email once your order has been shipped.

Ÿ“ Can I change my shipping address after placing an order?

Ÿ“ What if my package is lost or damaged?

Ÿ“ Contact Us

Ÿ“ Support Email: support@casualflowshop.com

Thank you for shopping at Casual Flow Shop! Ÿ›Ÿš