Shipping Policy
At Casual Flow Shop, we deliver worldwide with reliable processing and clear shipping times. Below you can find updated information for each destination.
Applicable shipping countries: This shipping policy applies to orders shipped within the United States and selected international destinations.
🇺🇸 United States
- Shipping Fee: Free on all orders
- Delivery Time: 5–8 business days
- Processing Time: 1–3 business days
🇨🇦 Canada
- Shipping Fee: Free shipping
- Delivery Time: 8–12 business days
- Processing Time: 1–3 business days
🌎 International Shipping
For all other supported countries:
- Shipping Fee: $10 flat rate
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Delivery Time:
- 🇩🇪 Germany: 6–12 business days
- 🇪🇸 Spain: 7–12 business days
- 🇬🇧 United Kingdom: 9–12 business days
- Processing Time: 1–2 business days
📍 Order Tracking
All packages can be tracked using our tracking partner Parcel Panel.
Once your order ships, you will automatically receive an email with your tracking number.
🔄 Returns & Exchanges
If you need to return or exchange a product:
- Go to our website menu and open Support & Information.
- Select Return Center.
- Follow the guided process through our Parcel Panel Return Center.
Note: Please review our Return Policy before initiating a return.
👍 Satisfaction Guarantee
- 30-Day Guarantee: Return items within 30 days if you are not satisfied.
- Wrong or defective items: We replace them at no extra cost.
- Contact us: support@casualflowshop.com
❓ FAQ
How long does shipping take?
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🇺🇸 USA: Free shipping — 5–8 business days
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🇨🇦 Canada: Free shipping — 8–12 business days
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🌎 International: 6–18 business days depending on destination
How do I track my order?
Use the tracking link sent by email through Parcel Panel.
Can I change my shipping address?
Yes, if the order has not shipped yet. Email us at support@casualflowshop.com.
My package is delayed, lost, or damaged
Contact us immediately and we will handle the issue for you.
Delivery times are estimates and may vary due to customs, holidays, or carrier delays.
📬 Contact Us
Email: support@casualflowshop.com
🙏 Thank you for shopping at Casual Flow Shop!