Ours Shipping Policy

 

Shipping Information

Free Shipping within the United States

✔️ Eligibility: All products ship for free within the USA for orders over $16.98.
✔️ Processing Time: Orders are processed within 3-5 business days.
✔️ Estimated Delivery Time: 5-8 business days from shipment.
✔️ Tracking: A tracking number will be emailed once your order is processed, allowing you to track your shipment on our website or with the carrier.

International Shipping (Currently Unavailable)

At this time, we do not offer international shipping. Stay tuned for future updates!

Special Conditions

📦 Variable Delivery Times: Delivery times may vary due to factors such as weather conditions, customs clearance, and other unforeseen circumstances.
⚡ Expedited Delivery: If you need expedited shipping, contact our Customer Care Team at support@casualflowshop.com, and we’ll do our best to accommodate your request.

Frequently Asked Questions (FAQs)

How do I track my order?

Once your order ships, you will receive a tracking number via email. Use this number to check the status of your order on our website or with the shipping carrier.

What if my package is lost or damaged during shipping?

We take great care in packaging our products, but if your package is lost or damaged, contact us immediately at support@casualflowshop.com. We’ll work with the carrier to resolve the issue and arrange a replacement or refund.

Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact us as soon as possible at support@casualflowshop.com. Changes cannot be made once your order has been shipped.

Customs and Import Restrictions

🚫 International orders are currently unavailable. However, when international shipping resumes, please note:

  • Some countries have restrictions on certain products.
  • Customers are responsible for ensuring that the items they order comply with local regulations.
  • If a product is confiscated or destroyed by authorities due to local laws, we cannot provide a refund or replacement.